Your Account

Artlook automatically backs up your data every night including your uploaded images. Backups are kept for 4 days.

However, the intention of these backups is to prevent against server or internet failure and not to mitigate for data entry errors. As a belt and braces you can if you wish choose on a regular basis to Export your data (menu item on the System Menu) and keep a local copy. This will download the data in spreadsheet format (images are not included as it is assumed you will maintain the original that you uploaded).

Artlook is not a secure image repository. However we do offer such a service as an option, whereby you may upload very high quality large images and they will be kept securely and accessible for you. Please contact info@artlooksoftware.com for more details of this service.

Even though you are signed up (monthly or annually) via the Stripe credit card payment system, you may cancel your account at any time.

From the System Menu (click your name at the top right of the screen), choose “Cancel subscription”.

The cancellation will take effect from your next scheduled periodic payment date.

You can download an invoice from within Artlook itself. From the System Menu (click your name at the top right of the screen) choose “Subscription invoice” and a PDF will be downloaded to your computer.